Privacy policy


Knower? Care Center respects the privacy and protection of personal data of candidates, employees and professionals involved in the provision of services to our customers, trainees and trainers in development projects, users of our websites and social media and, finally, suppliers and customers and, in case of legal persons, their representatives, hereinafter "Users".

The data provided by the different users are treated confidentially by Knower? Care Center, in accordance with the provisions of Law 58/2019 of 8 August, the recommendations and directives issued by the National Commission for Data Protection and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

  1. Scope

The Privacy and Data Protection Policy applies to all personal data of users that are collected by Knower? Care Center for (i) placement activities of professionals, as well as all matters associated therewith including the dissemination of new projects or services, professional training and institutional information, (ii) information on the existence of promotions or marketing campaigns or (iii) to comply with legal obligations. Within the scope of the activities developed by Knower? Care Center, users may be contacted for the purposes described above.

  1. Responsibility for Managing the Information Collected

Are jointly responsible for the processing of these data, for the due and legal purposes, any of the Knower? Care Center that, specifically, promotes (i) the respective recruitment or training process, (ii) the service to be provided to the customer and the contracting with suppliers or (iii) the marketing action.

The personal data of users will be used exclusively by Knower? Care Center and will not be disclosed or given to third parties except to comply with legal obligations and in the scope of the exercise of its activity of placement of professionals regarding the data of the candidates in process, namely name, relevant professional experience, academic qualifications and relevant professional training, salary expectations, availability and reports referring to the tools used in the scope of this stage.

Knower? Care Center keeps the personal data of users only for the time necessary to carry out the purposes for which they were collected and, in any case, for the period of prescription of the rights and contractual obligations

  1. Information Gathered

The Knower? Care Center guarantees the confidentiality in the treatment as well as the security of all data contained (i) in applications collected in the context of professional placement processes, training and other employment processes (contract management, performance evaluation, etc.) and (ii) data collected in the context of the provision of services and relationships with suppliers.

The types of personal data collected, processed and stored by Knower? Care Center are those necessary for the implementation of (i) processes for the placement of professionals or those necessary to meet other requirements when acting as a meeting point between professionals and clients and (ii) provision of services to clients, on an outsourcing basis or otherwise.

Such information may include:

  • Full name;
  • Contact details (address, telephone number, e-mail address);
  • Date of birth;
  • Driving licence number and details;
  • Academic and professional training qualifications;
  • Professional experience and skills;
  • Professional credentials, certificates or licences;
  • Membership of professional organisations;
  • Any other information contained in the curriculum;
  • Citizenship status and work permit;
  • Data related to health or disability;
  • Information from and related to public access profiles you have created on employment-related social media platforms and job portals (such as LinkedIn, Facebook, Sapo Emprego or Indeed);
  • Information collected by professional reference check;
  • Career management interests and preferences;
  • Employee, professional, client and/or supplier registration;
  • User ID and password, if you register through the KNOWER? website.

Additionally, Knower? Care Center may request types of personal data deemed ?sensitive?

  • National ID or tax number/social security number;
  • Financial or bank account details;
  • Information related to tax/tax situation;
  • Information contained in the criminal record;
  • Information on health insurance and retirement plans;
  • Health data (e.g. those relating to medical examinations or accidents at work);
  • Trade union membership;
  • Information contained in an employee's personnel file Knower? Care Center, such as performance reviews, disciplinary measures and payroll processing;
  • Finally, interactions with Knower? Care Center mobile and web applications may result in the collection, processing and storage of geolocation data;
  • Other information you may provide to us, for example through surveys, interactions with social profiles (linkedin, facebook, twitter, youtube, among others), as well as other channels used to contact Knower? Care Center.

The provision of this type of information will be voluntary unless required by law. If it is not provided, this will not prejudice your employment or training opportunities, for example.

 4. users' rights

Users may, at any time, exercise their legal rights of access, rectification, opposition, deletion, limitation and portability of their personal data with Knower? Care Center by email:; by written communication to the following address: Rua do Proletariado nº 2-A 2794-063 Carnaxide; or by contacting the following telephone number 211 531 364.

The Knower? Care Center also informs you that all users have the right to withdraw their consent to processing for the purposes indicated, and may lodge complaints with the National Commission for Data Protection.

  1. Use of the Website

This website provides users with access to information, services and contents, and the user assumes responsibility for their correct use, as well as for the registration process required to access certain services or contents.

The user undertakes to make proper use of the information, contents and services of this website and, specifically, not to carry out any action that may cause physical or logical damage to the system, as well as not to access it fraudulently through the use of unauthorised access data.

The content of this website may not be modified or reinterpreted in any way so as to be protected under any copyright, patent, trademark or other intellectual property right that does not belong to Knower? Care Center.

The information provided on the website may contain technical inaccuracies or typographical errors. Consequently, Knower? Care Center accepts no liability whatsoever for any direct, indirect, incidental or collateral damage resulting from a visit to its pages, including loss of data, loss of earnings or other income, and interruption of business processes resulting from the use or inability to use the information on this website.

Knower? Care Center furthermore declines any responsibility for the content of third party sites that contain links to this website and/or that can be accessed from this website.

All elements contained in this website, namely texts, photos, illustrations and others are protected by law, under the Code of Copyright and Related Rights.

It is expressly forbidden to copy, reproduce and divulge the texts, photos, illustrations and other elements contained in this electronic edition without the express permission of Knower? Care Center, regardless of the means used, with the exception of the right to quote defined by law.

The commercial use of the elements contained in the Knower? Care Center, namely texts, photos, illustrations and others.

Knower? Care Center reserves the right to take legal action against the authors of any copy, reproduction, diffusion or unauthorized commercial exploitation of the elements contained in this website, namely texts, photos, illustrations and others.

  1. Cookies Policy

A cookie is a file that is imported into your computer or other device when you access certain web pages collecting information about your browsing on these web pages. In some cases, cookies are necessary to facilitate navigation and allow information about a user's browsing habits or equipment to be saved and retrieved, among other things, and depending on the information they contain and the way you use your equipment, they may be used to recognise you.

The cookies used on this website can be classified as follows:

Own cookies: these are those that are sent to the user's terminal equipment from a device or domain managed by the publisher itself and from which the service requested by the user is provided.

Third-party Cookies: are those that are sent to the user's terminal equipment from a device or domain that is not managed by the publisher, but by another entity that processes the data collected through the cookies.

Session cookies: collect and store data when the user accesses a webpage.

Technical cookies: they allow the user to navigate through a webpage, platform or application and use the different options or services that exist therein.

Personalisation Cookies: these allow the user to access the service with certain characteristics of a general nature that are pre-defined according to a series of criteria in the user's terminal, such as language, the type of browser through which the service is accessed, the regional configuration of the location from which the service is accessed, etc.

Analysis cookies: these enable the party responsible for them to monitor and analyse the behaviour of the users of the websites to which they are linked. The information collected through this type of cookies is used to measure the activity of the websites, application or platform and to draw up navigation profiles of the users of these websites, applications and platforms, with the aim of introducing improvements in the analysis function of the data on the use of the service users.

To find out which cookies your browser has saved, you can use the tools available in your browser.

We use social media buttons to allow our users to share web pages or select them as favourites. These are buttons for external social networking websites. These sites may record information regarding your activities on the internet, including our website. You can review the terms of use and privacy policies of these websites to learn exactly how they use the information and to learn how you can delete or erase this information.

We sometimes use external web services to display content within our web pages. For example, to show virtual tours, images, videos, graphics, infographics, maps or to conduct surveys. As with social media buttons, we cannot prevent these external websites or domains from collecting information about the use made of this embedded content.

The Knower? Care Center accepts no responsibility for legal or technical problems caused by non-compliance by the user with the recommendations indicated. This communication is intended for the knowledge and use of the user and must not be used for any other purpose. Knower? Care Center is also not responsible for the content and veracity of third party privacy policies included in this cookie policy.

If you have any questions regarding this cookie policy, please contact us at

Download here the Privacy Policy